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4.7
271 reviews
Rating breakdown
Most-mentioned keywords
Why consumers buy
Value of the 2-for-1 bundle
An overwhelming number of reviewers cite the '1+1' set as excellent value, often mentioning they stock up or buy multiples specifically because of the bundled pricing and periodic coupons/discounts.
COSRX and Cica ingredient reputation
Many buyers trust the COSRX brand from prior positive experience with other lines and specifically sought out the Cica ingredient for its soothing, calming reputation for sensitive or irritated skin.
Gifting for family with sensitive skin
A notable share of purchases were made as gifts for parents, spouses, siblings, or friends described as having sensitive, dry, or acne-prone skin, suggesting the product is seen as a 'safe' universal gift cleanser.
Word-of-mouth and social/influencer recommendation
Several reviewers mention trying it after seeing it recommended on YouTube, SNS, or by friends, or after receiving a sample size that convinced them to buy the full set.
Repeat purchase / loyalty
A very large portion of reviews are explicit repurchases, with some customers noting they have used the product for 1-4+ years or bought it '4 times', '5th bottle', etc., indicating strong retention once tried.
How they use it
Daily AM and/or PM cleansing
Most reviewers use it once or twice daily as their main facial cleanser, with a subset specifically reserving it for morning use because it feels lighter than stronger cleansers.
Skin concerns raised — and how the product addressed them
✓Most reviewers report the cica-infused formula cleanses without stinging or burning, though a small minority still experienced irritation or itching.
✓Opinions are split: many say it does not leave skin tight even in winter, while a notable subset finds it drying, especially those with already dry or normal skin.
✓Some users report fewer breakouts or improved acne-prone skin over time, but others see no meaningful change in underlying blemishes.
Points to note
Sentiment breakdown
Share of analyzed reviews by overall sentiment.
Double cleansing step
Many pair it with the COSRX Cica oil cleanser or another makeup/sunscreen remover first, using this foam cleanser as the second step for a gentle finish.
Small amount, high foam yield
Reviewers consistently note that a pea-sized or small amount produces abundant, dense, creamy foam, making the large bottle last a long time.
Used across family members and skin types
Households often share one set among members with different skin types (oily, dry, sensitive, teen/acne-prone), using it as a universal, low-risk everyday cleanser.
Used year-round with seasonal emphasis
Several reviewers highlight using it in winter or during seasonal skin fluctuations (allergies, weather change) because it reportedly does not dry out or sting compromised skin, though others use it in summer for a refreshing, deep-clean feel.
✓Reviewers with oily skin generally find it cleanses thoroughly and reduces greasiness without over-stripping, calling it well-suited for oily or combination skin.
✓Several reviewers note visibly reduced redness or calmer, less inflamed skin after switching to this cleanser, attributing it to the cica ingredient.
Concerns and outcomes summarized from reviews; percentages are approximate.