Brand reputation and trust
Consumers specifically mention Innisfree's strong market presence and positive ratings as drivers for purchase, often choosing it with confidence over competing vitamin C products.
Recommendation and word-of-mouth
Several buyers purchased after hearing positive feedback from family members, friends, or noting the product is frequently mentioned online, indicating strong social validation.
Repurchase loyalty
Multiple reviewers explicitly state they repeatedly rebuy the product because they missed the serum or found it effective, showing high customer retention.
Sensitive skin suitability
Consumers specifically seeking a non-irritating vitamin C option chose this product after learning it works well for sensitive skin types without stinging.
Value for money and promotions
Buyers mention choosing the product because of its competitive price point and willingness to purchase again if on sale, indicating price sensitivity in the market.