Ingredient reputation and centella benefits
Consumers specifically mention buying for red rice, panthenol, and Centella asiatica content, drawn by K-beauty influencer recommendations on YouTube comparing soothing creams. The formulation's barrier-support ingredients are a stated purchase driver.
Repurchase and loyalty
Multiple reviewers explicitly note this is their second, third, or repeated purchase, indicating strong satisfaction and trust in the product for ongoing skincare routines.
Targeted skin condition management
Buyers purchase specifically to address acne-prone skin, redness, inflammation, and compromised skin barriers, positioning it as a problem-solving product rather than a general moisturizer.
Sales and promotional pricing
Several reviews mention purchasing at discounted prices (¥700–¥800 range noted) during sales or promotions, suggesting price sensitivity in the market and appeal during campaigns.
Alternative to premium competitors
One reviewer explicitly states it as a replacement for a more expensive product ('Dear Klai'), indicating market positioning as a value alternative to luxury repair creams.