Repeat Purchase & Brand Loyalty
Multiple customers report purchasing this product numerous times and stocking up, indicating high consumer retention and strong product-market fit. Many explicitly state they 'can't use anything else' and have made it their staple cotton pad.
Makeup Removal (Especially Eye Makeup)
A dominant use case across reviews is eye makeup removal, with customers praising the gentleness and effectiveness for this sensitive application. This appears to be the primary driver for first-time and repeat purchases.
Sensitivity & Eczema-Friendly Positioning
Several customers with eczema or very sensitive skin report choosing this product specifically because it does not irritate their skin condition, positioning it as a therapeutic/dermatologist-friendly option.
Bundle/Multi-pack Value
The 32pcs x 3 packs special set format appeals to bulk buyers and consumers who want to stock up, with some noting they purchased at promotional prices through Oliveyoung collaborations.
Word-of-Mouth & Social Proof
High review volume and uniformly positive ratings (majority 5/5) suggest strong peer recommendation and visibility, driving purchase decisions among new and existing customers.