Influencer Recommendation
Several consumers cited social media influencers and word-of-mouth promotion as primary drivers for initial purchase, indicating strong marketing reach through KOL channels.
Brand Reputation (Isntree/Hado Line)
Existing familiarity with the Isntree brand and its Hado (hydration) product line motivated repeat and exploratory purchases from established customers.
Sensitive Skin Solution
Consumers with sensitive, problematic, and dermatitis-prone skin specifically sought this product based on its reputation for gentleness and anti-irritant properties.
Repurchase & Loyalty
At least one long-term user (12+ months) indicates strong retention, suggesting the product builds customer loyalty among satisfied segments.