Long-term brand loyalty and repeated repurchase
Numerous reviews indicate consumers have been using this product for 5+ years and continue to repurchase it as a staple in their routine, suggesting strong product-market fit and trust in the COSRX brand.
Ingredient reputation and multi-functional benefits
Consumers are drawn to the product for its exfoliating and calming properties in one step, with mentions of its ability to prepare skin for better absorption of subsequent serums and essences.
Improved product design and packaging
The renewed version's larger pad size and improved lid design (preventing tweezers from dropping) are cited as purchase drivers, encouraging upgrading from the previous formula.
Value and large capacity
Multiple reviews highlight the generous amount of essence-saturated pads per container and perceived value for money, making it an attractive bulk purchase for retailers.
Influencer and social proof recommendations
Several reviews mention hearing positive feedback and recommendations from others before purchase, indicating strong social proof across Instagram and TikTok platforms.