Influencer and word-of-mouth recommendation
Multiple reviews mention receiving product recommendations from friends, YouTubers, and social media influencers. Consumers cite the product's reputation within beauty communities as a key driver of initial purchase.
Hair loss prevention and regrowth interest
The majority of purchase motivations center on addressing hair loss concerns and seeking products that promote thicker, healthier hair growth. Consumers frame this as a preventative or corrective measure.
Repurchase and brand loyalty
Numerous consumers explicitly state they are on their 2nd, 3rd, or nth repeat purchase, indicating strong satisfaction and trust in the ROOTON brand across multiple product lines (shampoo, conditioner, tonic).
Scalp care and comfort seeking
Consumers purchase specifically for scalp health maintenance, refreshment, and the sensory cooling effect that makes the application experience pleasant, especially appreciated during warmer seasons.
Price and value during promotions
While price is sometimes criticized, reviews show consumers strategically purchase during sales events and promotional periods, suggesting price-sensitive but motivated buyers seeking value for premium positioning.