Friend/Personal Recommendation
Consumers purchased based on endorsements from friends and family members who had positive experiences with the product, indicating strong word-of-mouth adoption.
Brand Loyalty & Line Expansion
Existing TOUN28 customers bought this soap to explore other products in the brand's range after satisfaction with previous items, demonstrating cross-product purchasing behavior.
Sensitive Skin Solution
Buyers specifically chose this product as a gentler alternative to irritating foam cleansers, attracted by the centella asiatica and houttuynia cordata ingredients known for calming properties.
Promotional Pricing
Consumers noted frequent sales and discounts on the platform (OliveYoung), making the soap an attractive value purchase compared to competitor cleansing products.
Ingredient Reputation
The houttuynia cordata and centella asiatica botanical blend was a key driver for consumers seeking natural, skin-soothing cleansing ingredients.