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4.8
525 reviews
Rating breakdown
Most-mentioned keywords
Why consumers buy
Word-of-mouth and rave reviews
Many buyers explicitly say they purchased after reading glowing reviews or hearing it was popular in Korea, often calling it a 'holy grail' before even trying it.
Influencer and social media recommendations
Several reviewers mention discovering the product via TikTok, YouTubers, or friends' recommendations, describing it as an 'online recommendation' purchase.
Cheaper alternative to premium Western brands
At least one long-time user switched from SkinCeuticals Triple Lipid Restore because it was too expensive to keep repurchasing, finding this a comparable value substitute.
Targeted for compromised or sensitive skin barrier
Buyers with eczema, psoriasis, rosacea, or skin damaged by retinol/tretinoin sought this out specifically for barrier repair, often after trying multiple other products.
Repeat purchase / loyalty
A large number of reviews are explicit repurchases (2nd, 3rd, up to 10th tube), indicating strong repeat-buy behavior once tried.
How they use it
Primarily a nighttime moisturizer
Most reviewers use it as the last step before bed to lock in moisture overnight, citing its thick, rich texture as better suited for night use.
Skin concerns raised — and how the product addressed them
✓The vast majority of dry-skin reviewers report significant relief, describing skin as 'plump,' 'soft,' and no longer flaky after regular use.
✓Most sensitive-skin users say the fragrance-free, gentle formula calms redness and discomfort without triggering new irritation, though a small minority still experienced stinging or itching.
✓Reviewers using retinoids or acids report the cream helps restore and stabilize their compromised barrier when layered afterward, reducing flaking and discomfort.
Points to note
Sentiment breakdown
Share of analyzed reviews by overall sentiment.
Some use day and night, including under makeup
Several users apply it in the morning under sunscreen/makeup, though a subset notes it can pill or make foundation less smooth if too much is applied.
Used after actives (retinol, tretinoin, azelaic acid)
Multiple reviewers layer it after retinoids or exfoliating actives specifically to soothe irritation and restore the barrier.
Applied to face and sometimes neck
A few reviews mention using it beyond the face, including the neck, for broader moisture and barrier support.
Seasonal use, mostly autumn/winter
Many buyers stock up for colder, drier months, though some report using it year-round or even in summer/tropical climates for dry skin.
✓Several long-term eczema, psoriasis, and rosacea sufferers report noticeable calming of flare-ups and reduced redness after weeks of use, with some becoming repeat purchasers of multiple tubes.
✓Results are mixed: some acne-prone users find it soothing and non-comedogenic even during active breakouts, while others report the richness clogged pores and worsened breakouts.
Concerns and outcomes summarized from reviews; percentages are approximate.
