Brand reputation and trust
Consumers actively seek out The Ordinary products due to the brand's established reputation for quality and efficacy. Multiple reviewers mention being longtime fans or deliberately choosing the brand for skincare routines.
Price-to-value ratio
Buyers repeatedly highlight the excellent value, with several noting they are surprised by the competitive pricing relative to product quality and performance. This affordability drives both initial purchase and repeat buying.
Lightweight formula for oily skin
Consumers with oily and combination skin specifically purchase this product because it hydrates without excess oil or greasiness, making it suitable year-round.
Compatibility with layering
Buyers select this moisturizer intentionally to layer with serums and other The Ordinary products, appreciating that it doesn't interfere with other skincare steps.