Viral social media reputation and influencer recommendations
Multiple reviewers mention discovering the product through Instagram advertising, TikTok, and friend recommendations. Several explicitly state they purchased after seeing it used by influencers or hearing 'good things' about it online.
Repurchase and loyalty
Numerous buyers mention buying it again during sales, stockpiling refills, and using the product for 2–3 years. This indicates strong satisfaction and habit formation despite the premium price.
Promotional pricing and bundle offers
Customers frequently cite purchasing during sales events (oliveyoung promotions, 1+1 deals, refill bundles) as motivation. The set-with-refill bundle specifically appeals to committed users wanting value.
Pore-concern targeting
Many buyers explicitly state they purchased because the product is marketed as a pore-reducing serum and they have enlarged pores they wish to minimize.
Makeup primer functionality
A subset of buyers purchased specifically to use as a foundation mixing agent or makeup primer base, attracted by reviews praising its use in makeup routines.