Influencer and social media recommendation
Many buyers cite YouTube, Instagram, and TikTok influencers recommending the product as their reason for trying it, describing it as an 'OG' or must-have lip mask after seeing it 'raved about' online.
Chronic dry/chapped lips seeking a solution
A large share of reviewers say they have long-standing severely dry, cracked, or peeling lips and purchased this after other balms failed to help.
Repurchase and brand loyalty
Numerous reviewers explicitly state this is their 2nd, 3rd, or long-term repeat purchase, some having used it for years or even switching from the tube/stick version to the jar.
Value for money / large size
Reviewers frequently note the jar is large and lasts a long time, calling it affordable and 'cost-effective' since a little product covers many nights.
Gifting
Several reviewers bought it as a gift for friends, sisters, or daughters, citing its popularity and reliable effect on dry lips.