Influencer and YouTube recommendations
Multiple consumers cited watching YouTubers recommend the product as their primary motivation for purchase, indicating strong influence of content creators on buying decisions.
Ingredient reputation and formula appeal
Buyers were attracted to The Ordinary brand's ingredient-focused positioning and the specific benefits of rice lipids and ectoin for hydration and skin barrier support.
Lightweight hydration efficacy
Consumers purchased based on the promise of a hydrating serum that absorbs quickly without heaviness, suitable for both oily and dry skin concerns.
Pore refinement and radiance claims
Marketing around skin smoothing, pore reduction, and radiance-enhancing effects drove purchase intent among consumers seeking visible skin improvement.
Versatile seasonal use
The ability to use the product year-round, with particular appeal in winter for additional moisture, motivated purchase for those seeking a multi-season skincare solution.