Brand reputation and word-of-mouth
Multiple reviewers cite purchasing based on the brand's reputation as a trusted hair care line or recommendations from friends and online discussions before trying the product.
Scent appeal
The fragrance is a primary driver, with many consumers mentioning they were drawn to or purchased again specifically because of the pleasant smell profile.
Repeat purchase and brand loyalty
Numerous reviews indicate this is a repurchase item for existing customers who use other Hair+ products in their routine, suggesting strong customer retention.
Damaged and treated hair needs
Consumers with bleached, permed, dyed, or chemically treated hair bought this product specifically seeking repair and strengthening benefits.
Influencer and platform visibility
Some reviewers mention discovering the product through pop-up events, online visibility on retail platforms, or seeing positive reviews before purchase.