— · Cleanser
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4.7
346 reviews
Rating breakdown
Most-mentioned keywords
Why consumers buy
Recommendations from influencers/dermatologists
Many buyers cite YouTube, Instagram, or Korean dermatologist recommendations as their reason for trying the product, and several note buying based on 'raving reviews' from beauty creators.
Repurchase/loyalty
A very large share of reviews explicitly state this is a 2nd-5th+ repurchase or that the reviewer is 'on my fifth bottle,' showing strong repeat-buy behavior once tried.
Reputation for gentleness with sensitive/reactive skin
Buyers with sensitive, eczema-prone, or barrier-compromised skin sought this out specifically after other cleansers (oils, foams, balms) caused irritation.
Refill set value and convenience
The bundled refill is frequently mentioned as a purchase driver, valued for reducing plastic waste, travel portability, and perceived value for money.
Sale/discount timing
Several Korean and Japanese reviewers mention buying specifically because it was on sale or with a coupon.
How they use it
Morning cleanse
Very commonly used as an AM-only cleanser to remove overnight residue or light sunscreen without stripping skin.
Second step in double cleansing
Skin concerns raised — and how the product addressed them
✓The majority of reviewers with dry or dehydrated skin report the cleanser leaves skin soft, hydrated, and free of the tight/squeaky feeling caused by foam cleansers.
✓Most sensitive-skin users, including those with eczema or compromised barriers, report no stinging or irritation and describe it as calming, though a small minority experienced flare-ups or reactions.
✓Mixed results: several acne-prone users say it doesn't cause breakouts and even helps calm trouble, but a few report it left skin feeling under-cleansed or triggered cystic acne/closed comedones.
Points to note
Sentiment breakdown
Share of analyzed reviews by overall sentiment.
Many use it after an oil/balm cleanser or before a foam cleanser, especially when wearing heavier makeup.
Solo cleanse for light makeup/sunscreen-only days
Reviewers with minimal makeup (sunscreen or light BB/foundation) report it as sufficient on its own, skipping double cleansing.
Situational use during skin flare-ups
Some use it only when skin is irritated, dry, or barrier-compromised, alternating with stronger cleansers on other days.
Seasonal use in winter/dry climates
Frequently favored in colder months or dry seasons when foaming cleansers feel too stripping.
✓Effectively removes light makeup and sunscreen for most, but consistently falls short on waterproof mascara and heavy full-coverage makeup, requiring a secondary remover.
✓Some users report reduced redness after switching from cleansing oils/balms, though a couple of reviewers noted new redness appearing after use.
Concerns and outcomes summarized from reviews; percentages are approximate.
