Ingredient reputation and sensitivity-friendly formula
Consumers specifically sought this product for its gentle, non-irritating formulation that works well even for sensitive skin and sensitive eyes, with many noting it does not sting or cause breakouts.
Repurchase and brand loyalty
Multiple reviewers indicated they have been using this product for 10+ years and actively repurchase it, demonstrating strong customer retention and trust in the brand.
Value and affordability
Several reviews mention the product is cheap, underrated, and offers good value for money, particularly when purchased on sale.
Influencer and social proof recommendations
Strong word-of-mouth and positive reviews across platforms appear to drive purchases, with users emphasizing it as 'the best' makeup remover among many alternatives they've tried.