Brand loyalty and repeat purchase
Many reviewers explicitly state this is their 2nd-10th repurchase and that they only use rom&nd or other rom&nd products, citing consistent quality and color across their brow lineup.
Natural, low-effort brow look
Buyers frequently seek out this product specifically because it does not create harsh, dark, or 'stiff' brows, appealing to consumers wanting a no-makeup makeup look.
Social media / word-of-mouth buzz
Several reviews mention buying because the product was trending on Twitter/SNS or recommended by friends who already used it.
Price-to-value ratio
Multiple reviewers highlight the reasonable price relative to quality, including bundled pencil + spoolie brush, as a purchase motivator, especially in Japan and Korea.
Color range for matching hair/brow tone
Buyers cite the range of shades (grey, taupe, brown) that let them match dyed or natural hair colors, including blonde and black-haired users finding suitable options.