Influencer & Word-of-Mouth Recommendations
Multiple reviewers mention purchasing after recommendations from beauty influencers (notably Isabae) or due to the product's fame and online buzz on platforms like Instagram and TikTok.
Reputation for Sensitive Skin Safety
Consumers specifically sought this product because they have sensitive or reactive skin and trusted Lagom's reputation for being gentle and non-irritating.
Repeat Purchase Loyalty
Several reviewers explicitly state they have been repurchasing for 'several years' or continue to buy because they trust the consistent quality and performance.
Bundle Value & Gift-Giving
The double set format with included cleansing milk attracted buyers looking for value; some purchased as gifts for family members.
Proven Efficacy for Problem Skin
Consumers bought it seeking solutions for acne-prone, oily, or congested skin after hearing claims about cleansing power.