Brand loyalty and product line reputation
Multiple reviewers mention being existing MilkTouch customers who repurchased or tried this mascara based on positive experiences with other MilkTouch products, particularly lip products.
Online word-of-mouth and social recommendations
Several reviews reference influencer mentions (e.g., TWICE's Jihyo) and positive online reviews as motivation for purchase, with customers specifically noting they bought it because of 'good reputation' or recommendations.
Competitive pricing and promotions
Customers cited pricing advantage compared to competitors like Etude House, and mentioned special discounts (e.g., 30% off promotions) as purchase drivers, particularly for international orders to Hong Kong and other regions.
Repurchase intent and high satisfaction
Numerous reviews explicitly state this is a repeat purchase, with customers noting they've lost count of how many times they've repurchased, indicating strong product-market fit.