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Trade & logistics
OriginSouth Korea
Product details
Consumer reviews
AI analyzedAggregated from public retail reviews · updated Jul 20, 2026. The summary is public; the full review list is for verified buyers.
4.8
★★★★★
523 reviews
Rating breakdown
5★
81%
4★
16%
3★
3%
2★
0%
1★
0%
Most-mentioned keywords
gentle/mild90doesn't strip skin60repurchase45sensitive skin40no tightness (つっぱらない)35foams well30good value/cheap28moisturizing after wash25unscented/fragrance-free
Why consumers buy
Dermatologist/brand trust and recommendations
Several buyers cite dermatologist recommendations or trust in the makeprem brand (especially after using its cleansing milk/oil) as the reason for purchase.
Word-of-mouth and influencer/YouTuber mentions
Multiple reviewers mention buying after seeing YouTuber reviews, friend recommendations, or general good reviews online.
Repurchase loyalty
A very high number of reviews are repurchases, some citing 3-10+ tubs bought over multiple years, indicating strong retention.
Value of the 1+1 bundle
Many buyers specifically mention buying because of the 1+1 or 2-pack deal offering large volume at low cost per unit.
Gift purchases
Several reviewers bought it as a gift for family members (mother-in-law, brother, friends) with sensitive skin.
How they use it
Daily AM/PM cleanser
Most reviewers use it as their everyday morning and/or evening facial cleanser.
Second-step cleanser after oil/balm
Frequently used as the second cleanse following an oil cleanser, cleansing milk, or makeup remover in a double-cleansing routine.
Skin concerns raised — and how the product addressed them
Dryness/tightness after washing45%
✓Most reviewers report the product cleanses without leaving skin feeling tight or stripped, even in winter, though a small subset still found it drying.
Sensitivity/irritation-prone skin35%
✓Widely praised as low-irritation and suitable for sensitive or barrier-compromised skin, with many long-term users reporting no flare-ups.
Acne/breakouts8%
✓A few reviewers note it doesn't cause breakouts and even helps calm existing breakouts, though this isn't a primary focus of most reviews.
Makeup/sunscreen residue removal10%
18
double cleansing needed12
slight sting/irritation8
packaging issue (tube/box)6
Sentiment breakdown
Positive
88%
Neutral
7%
Negative
5%
Share of analyzed reviews by overall sentiment.
Year-round use
Several reviewers note it works well across seasons, including dry winters and hot summers.
Small amount needed
Many note that only a small amount is required due to strong lathering, making the large size last a long time.
Paired with other makeprem products
Commonly used alongside the brand's cleansing milk or oil cleanser as part of a routine.
✓Some reviewers find it doesn't fully remove heavy makeup or mineral sunscreen, requiring an additional cleansing step.
Redness/skin barrier damage6%
✓Several long-term users with reactive skin state it hasn't worsened redness or damaged their skin barrier, unlike other cleansers they tried.
Concerns and outcomes summarized from reviews; percentages are approximate.