Brand loyalty and line expansion
Many customers who already use other I'm from products (particularly the fig wash-off pack) purchased this cleanser to try the full line. Positive prior experiences with the brand motivated exploration of additional products.
Promotional pricing and discounts
A significant number of reviews mention purchasing at sales prices or 'bug prices,' indicating price sensitivity is a key driver. Customers explicitly state they bought due to discounts, with some noting pleasant surprise at the quality relative to the sale price.
Ingredient reputation and gentle formulation
Consumers mention the product's mild ingredients and suitability for sensitive skin as purchase drivers. The gentle yet effective formula appeals to buyers seeking non-irritating cleansers.
Gift purchases and recommendations
Several reviews indicate buying for partners or friends, and at least one customer reports gifting to a friend who was delighted. Personal recommendations from satisfied users contribute to trial purchases.