Repurchase loyalty
Numerous consumers report purchasing the product multiple times (5th, 10th, 20th purchases or more), indicating strong satisfaction and product commitment despite competing alternatives.
Affordable price point
Customers repeatedly cite value-for-money and budget-friendly pricing, especially when purchased during sales, as a key motivation for initial and repeat purchases.
Positive word-of-mouth and gifting
Several reviewers mention buying it after hearing recommendations or giving it as gifts to friends who were satisfied, indicating strong social validation in the market.
Brand reputation (Merzy)
Consumers reference prior positive experiences with other Merzy products (particularly gel eyeliner) and trust the brand, prompting them to try the pen version.