— · Cleanser
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4.8
445 reviews
Rating breakdown
Most-mentioned keywords
Why consumers buy
Reputation of Dr.G as a dermatologist-backed brand
Multiple reviewers say they trust Dr.G because it targets 'skin with dermatological problems' and have never been disappointed by the brand, driving trial of this product.
Positive online reviews / word of mouth
Several buyers explicitly state they purchased 'because of good reviews' online or because it is 'famous' compared to brands like Banila Co.
Repurchase / loyalty
A very large number of reviews are 2nd, 3rd, or 4th repurchases, with buyers stating they will 'keep buying' or 'never regret' repurchasing.
Price/value promotions
Many reviewers bought it because it was on sale, cheap, or good value compared to premium cleansing oils like Dermalogica or Eve Lom.
Gift or bundled sample
Some consumers received it as a free gift with an Olive Young order or bought it as a gift for a friend, then converted to a paying customer.
How they use it
First step of double cleansing
Most reviewers use it at night as the first cleanse to dissolve makeup and sunscreen before a second foam/water-based cleanse.
Coin-sized amount, massaged and emulsified
Skin concerns raised — and how the product addressed them
✓Many reviewers say pores appear smaller, cleaner, or less noticeable after regular use, though a few report no visible change in pore size.
✓Most reviewers say the balm cleanses without drying or stripping skin, but a minority experienced tightness or dryness after use.
✓Reviewers with sensitive skin, eczema, or reactive skin frequently report no irritation, stinging, or breakouts, calling it safe for daily use.
Points to note
Sentiment breakdown
Share of analyzed reviews by overall sentiment.
Users typically scoop a small (coin-sized) amount with the included spatula, warm it between palms or on the face, massage, then rinse or emulsify with water.
Makeup and sunscreen removal
Commonly used to remove heavy makeup, waterproof mascara, and sunscreen/SPF before regular skincare.
Travel use
Frequently packed for travel because the solid balm format doesn't leak in luggage, unlike liquid cleansing oils.
Used by sensitive, acne-prone, and combination skin types
Reviewers with sensitive, acne-prone, dry, and combination skin report using it regularly, sometimes daily, without issues.
✓Most acne-prone users report the balm doesn't clog pores or cause breakouts, though a small number experienced initial breakouts.
✓A few reviewers note reduced facial redness or calmer skin after continued use of the balm.
Concerns and outcomes summarized from reviews; percentages are approximate.
