Collaborative packaging appeal
The Wallace and Gromit edition's cute design and included pouch make it popular as a gift and a collectible, driving multiple purchases from fans of the collaboration.
Brand reputation and ingredient trust
SUM37's heritage in Korean cosmetics and the rice-based formula's reputation for gentle exfoliation encourage both first-time and repeat purchases.
Price competitiveness
Consumers note reasonable pricing for a daily exfoliating cleanser, with several specifically mentioning willingness to repurchase despite initial price concerns.
Replacement product switching
Users actively switch from competing products (e.g., Papa Enz, other peeling cleansers) after trying this formula, indicating strong perceived superiority.