Positive word-of-mouth and reviews
Many buyers cite seeing high ratings, K-beauty YouTubers, or Instagram influencers recommending the product before purchasing.
Repurchase/loyalty
A large share of reviews are repeat purchases (some noting their 4th or 5th jar), indicating strong retention once tried.
Same-brand line completion
Customers who already use beplain's Mung Bean Foam Cleanser often buy the balm to build a full cleansing routine (double cleanse).
Curiosity about gentle milk-balm format
Reviewers frequently mention wanting a gentler alternative to traditional oil cleansers, especially for dry or sensitive skin.
Travel-size bonus samples
The bundled 3ml mini balms are cited as a purchase incentive for travel convenience and trial before committing to full size.