Answers about sourcing, orders, and compliance.
No. The platform is closed — full access (pricing, brand identity, documents) requires account approval. The intent is to protect supplier data and ensure pricing is shared only with qualified, verified buyers. Public visitors can browse an anonymised catalog preview.
We aim to respond within 24 hours on business days. If you haven't received a response after 2 business days, check your spam folder first, then contact us via the support form. Include your RFQ reference number.
Contact supportYes. Approved buyers can select up to 5 products and use the AI comparison feature, which generates a summary tailored to your target market and sourcing criteria. The comparison is available from the product catalog.